google-site-verification: googlec4104fc5146b2302.html Account Development Skills Public Sales Workshop


About this course

If you are an Account Manager looking to develop your account management skills and discover how to generate new business opportunities, this one-day public sales workshop will deliver the skills needed to maintain greater client retention and also increase revenue within your existing client base.


Many organisations are faced with a need to take action to retain and develop existing client business in the face of increasing competition and declining loyalty,  which means that Account Managers need to take a more proactive approach to maximise revenue from their accounts.

This workshop will enable delegates to understand the importance of generating a higher revenue level from each and every account and maximise the potential of their existing client base.

This course will benefit 

• Field sales people                                             • Business to business sales people

• Sales people who need a refresher                  • New sales people

• Client relationship managers                            • Internal telesales people

• Account managers                                           • Business development managers

• Commercial managers                                     • Sales people who have had no formal training on the subject

Course outcomes - Upon completing this course you will be able to

  • Understand the role of a successful account manager                

  • Learn how to build long-term client relationships

  • Learn how to manage buyer relationships                                     

  • Understand how to treat your customers as a business partner

  • Discover how to maximise business opportunities                       

  • Understand how to identify business development opportunities                  

  • Learn how to develop business development opportunities      

  • How to find new clients through existing accounts                                                

  • How to develop an account management strategy                      

  • How to gain a greater understanding of your clients business

  • New business development skills and techniques                        

  • How to evaluate your client portfolio

  • How to manage your client portfolio                                              

  • How to create long-term customer loyalty

Get In Touch with Think Selling
Make an enquiry below or call 020 8798 0979