google-site-verification: googlec4104fc5146b2302.html Cold Calling Skills Public Sales Workshop


Calling clients and prospects can be a daunting task for many people in this digital age, you may love it or you may hate it but when it is done well calling is still one of the most effective means of generating new sales opportunities, regardless of economic conditions,calling is one of the quickest and most direct means of generating new sales opportunities and obtaining decisions.

This practical and engaging one-day sales workshop will provide delegates with the knowledge, skills and more importantly the mindset to ensure they will leave the workshop with everything they need to know about how to speak to the right person, about the right thing at the right time and ensure they have the confidence to handle call objections, develop more calls and take more positive outcomes from every call.



Who will benefit from the course?


Field salespeople                              

Business to business salespeople

Salespeople who need a refresher         

New salespeople

Client relationship managers                              

Internal telesales people

Account managers                            

Business development managers

Commercial managers                               

Salespeople who have had no formal training on the subject



Upon completing this course you will learn the following skills, knowledge and understanding:


Calling essentials

Making the call
Telephone Communication Skills 

Anticipating possible call objections
Pre-call activity

Handling Screening Objections
Identifying your targets (call research and identifying the contact)

Opening the call
Establishing call objectives

Gaining control of the call
Planning your calls

Developing the call

What post call activity should you carry out

Achieving your call objectives

How to use CRM to manage and track calls

Converting the call

How to take effective call notes

Closing the call

Following up the call


Get In Touch with Think Selling
Make an enquiry below or call 020 8798 0979